Beautiful resort with great staff that go out of their way to accommodate you. Thank you to all the Staff at Excellence Riviera Cancun.you are what make this resort so special!!! We can't wait to return back to our second home! We also swam the ocean and it was warm.there was only one day the seaweed came up on shore and staff worked tirelessly to clean it up. Although the weather was so hot during our stay that we swam the non-heated pools more. I should mention the Excellence Club pool is heated and there is a non-club pool that is heated as well. It's the small details like this that make this resort so special. I always put a water on my night stand and after the first night the turn down service noticed this and would put a cold bottle of water on my night stand and a glass. Housekeeping was spot on as usual even catering to us leaving extra water once realizing how much water we drink. Many days while lazing by the pool, staff would bring hot pizza or fresh cut fruit and you weren't at a pool long before someone was there to offer you a drink. I cannot stress the excellent service enough. We have stayed at many all inclusive resorts including Sandals but we keep coming back to this one. This resort has the perfect balance of excellent service, food and location (25 minutes from the airport). We have stayed in a few different room types.I don't think there is a bad room at this resort. This is our third trip to Excellence Riviera Cancun and it was our best stay yet! I wish I was still there.
We like to go to different resorts all the time but would definitely return here and will highly recommend (I am a travel consultant) The seaweed was minimal and was maintained. Not a very big resort, so walking was not an issue (I have some mobility issues) Towel/chair game was happening here but were always plenty of chairs and beds left open, specially on the beach.
EXCELLENCE RIVIERA MAYA CANCUN UPGRADE
We usually do upgrade to a club level at many resorts but had everything we needed here without. Did not have club level and did not see much of a difference. One of the main pools not connected to any rooms was freezing (for me) many people were in it.(a long time) and had a swim up bar, so again, not for me. It wasn't connected to the lazy river pool, which was fine because the lazy river was in the shade most of the day and I didn't even make it around the whole circuit as it was chilly in the shade. You had direct access from your room to a pool which was still nice. The rooms were great and we had a swim out which we only use once or twice as it wasn't really a private swim out like some resorts. Everything you need is on an app on your phone, which I liked but my husband does not even turn his phone on during vacation as I'm sure many people don't so this may be a negative.
Then a show, then some type of participation entertainment later, such as karaoke, tons of fun to watch, and the silent party. Live bands in afternoon and evening most days. The food, the service, the entertainment! Entertainment was the best I've seen at any resort and plenty of it. Let the adventure begin.This Hotel was excellent. All-inclusive luxury for all ages means the freedom to dine, lounge, sip, play and dance whenever the mood strikes and know it’s all part of your extraordinary vacation. Ready to relax or kick it into high gear? Pool? Beach? Land or sea? Excellence Riviera Cancun is the perfect resort for experiencing it all as a couple. The Excellence Times newsletter delivers the latest calendar of events to your door daily. Some activities and entertainment changes daily.
EXCELLENCE RIVIERA MAYA CANCUN FULL
Excellence Riviera Cancun offers a full array of leisure activities for body, mind and spirit to relax-or recharge. On the soft sands of the Riviera Maya, your all inclusive vacation at Excellence Riviera Cancun assures tranquility but never boredom.
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